What is Voucher & Promo Code? Where can I find it?

Voucher & Promo Code is a discount given by Gvado or Gvado Seller that you can use to save more when you purchase. You can redeem it at checkout by entering the code in the voucher code box on your shopping cart page.

What are the terms and conditions for a promo code?

All vouchers and promo codes carry their distinctive terms of use:


Below are the general terms and condition that applies to ALL vouchers and promo code (unless stated explicitly in it's terms and conditions):


• All promo codes can only be used ONCE in successful transactions.


• All promo codes can only be used for purchases under Gvado Guarantee.


• Promo codes in collection banners are only applicable to products in the respective collection pages, unless stated otherwise.


• Gvado reserves the right to cancel any orders with invalid usage of promo codes.


• Gvado reserves the right to change these terms and conditions at any time without prior notice.


• Each unique promo code is limited to one purchase per person.


• Gvado reserves the right to cancel any orders/benefits if fraud or similar activity is suspected.

Can I reuse my promo code?

The vouchers and promo codes can be reused under 2 conditions:


a) You cancel the order before making payment.


b) Your payment failed and order was cancelled.


If your order had been cancelled without payment, the voucher code will be released back to your Voucher. Please do try again after 4 hours to use the voucher again.


However if your order had been paid but was refunded due to seller's cancellation, request for refund and etc, please do inform us with your voucher used and your order ID for us to assist you further.


Only selected Voucher able to request refund, t&c apply