14-days return or exchange policy. If you are NOT 100% satisfied with your purchase for any reason, we will gladly accept returns of the purchased item within 14 days of the order date and issue a full refund as long as the purchased item still in UNUSED and in ORIGINAL packaging condition at the time of purchased/ received the item. Buyer need to pay any the return postage cost incurred.
2-years coverage by Tefal Malaysia on any manufacturing defect of the non-stick coating and fixings. The guarantee does not cover sticking or damage caused by incorrect use, overheated, lack of maintenance, professional/ commercial use, or if the product is knocked or dropped. It does not cover any glass nor stains, discolouration or scratches on both interior and exterior of the product due to normal wear and tear. Please kindly refer to the provided User Manual or Leaflet before using the purchased item.